Channel Managers
Online Reputation Management
Revenue Management Tool
Booking Engines
Rate Shoppers
OTA Extranets
OTA Extranets
Digital Marketing
Other Skills
Branded Boutique 4* Resort (108 Rooms&Villas)
As General Manager i am responsible for or all aspects of operations at the hotel, to day-to-day staff management and guests. I provide leadership and strategic planning guidance to all departments in support of the service culture, maximized operations and guest satisfaction. The resort is integrated with a vibrant party fun beach club. Daily Djs are entertaining the guests and external visitors. Social events, meetings and launches are taking place very often. Cultivating Revenue Management Culture among the team is my priority while ensuring that excellent guest experience is being provided....
Grand West Sands Resort & Villas Phuket, Thailand
Establishing from scratch all the revenues procedures/processes of creating/opening a new hotel concept, dividing the biggest resort in Phuket (673 rooms) into two hotels 5*(213 Villas/Premium rooms) - 4*(470 Superior rooms)....
Centara Grand West Sands Resort & Villas Phuket, Thailand
Setting strategies & Action plans to achieve a challenging budget for the 558rooms including the biggest waterpark in southeast Thailand and the biggest conference center in Phuket (1000pax capacity)....
Centara Grand West Sands Resort & Villas Phuket, Thailand
Main responsibility is to leverage the potential of 573 family rooms. Key task is to generate incremental revenues after implementing rate optimization....
Kipriotis Hotel Group, Greece
Responsible for the entire online channel of 5 hotels and the biggest convection center in Greece. Achievements and tasks can be downloaded through http://bit.ly/AcheivementsGK...
Sofitel Dubai Jumeirah Beach, UAE
In charge of generating revenue and increasing traffic via all online channels. Digital marketing - Social Media marketing to simulate and promote hotel and hotel special offers via all available means. Key accountabilities: Acquisition and Digital Marketing, E-Communication, Social Media, Online Distribution, Reporting and Analysis....
Crowne Plaza Hotel Xiangyang, China
Providing guest recognition, coordinate and supervise all activities for guests, initiate action to correct a hazardous situation and potential dangers, schedule activities for guests...
Crowne Plaza Hotel Xiangyang, China
Dealing with VIP’s requests, ensuring guest satisfaction, solving problems, supervision of club lounge, introducing new ideas to enhance guest’s satisfaction...
Kempinski Hotel Aqaba,Jordan
Ensuring operating standards, maximizing profitability, improving selling techniques, dealing with complaints, monitoring the process of the department and providing recommendations...
Ariti s.a (Pharmaceutical Company)
Priotorizing product and customer requirements, Planning and developing the right strategy, attend conferences and exhibitions, product demonstration to customers, conduct regularly market research and analysis...
Ariti s.a (Pharmaceutical Company)
Preparation of customer request query, preparation and clearing of documents (customs clearance), provide daily reports to the logistics manager...
Autofix – Logo s.a (Commercial Company)
Direct sales, new client development, product promotion...
Advanced Hospitality Revenue Management, Pricing and Demand Strategies, Revenue Management
Course that i have participated in: -- Price and Inventory Controls -- Price Sensitivity and Pricing Decisions -- Segmentation and Price Optimization -- Displacement and Negotiated Pricing -- Search Engines and Online Selling: Stimulating Incremental Demand...
Certificate Program in Hotel Revenue Management
Introduction to Hotel Revenue Management,Forecasting and Availability Controls in Hotel Revenue Management,Pricing Strategy and Distribution Channels in Hotel Revenue Management,Overbooking Practices in Hotel Revenue Management,Non-Traditional Applications of Hotel Revenue Management...
Certificate Program in Financial Management
Mastering the Time Value of Money,Making Capital Investment Decisions , Risk and Return: How to Identify Measure and Incorporate into Capital Budgeting Decisions Raising Capital: The Process, the Players and Strategic Considerations Understanding Financial Statements Using Ratio Analysis to Evaluate Financial Performance...
Certificate Program, Hotel Real Estate Investments and Asset Management
Financial Analysis of Hotel Investments , Control of , Hotel Real Estate , Valuing Hotel Investment Through Effecting Forecasting , Valuing Hotel , ntellectual Property and Structuring the Capital Stack , Developing an Asset Management Strategy , Achieving Hotel Asset Management Objectives...
PostGraduate Diploma in Hospitality Management
Room Division Management,F&B Management,Financial Management,Managing Events,Operations Management...
Online Certificate Program in Tourism and Hotel Management
Master in Business Administration
Business Plan , Project Management , Business Strategy , Total Quality Management , Project Management Financial II...
Bachelor of Science with Honours in Quantitative Business Management
University of Salford,United Kingdom Bachelor of Science with Honours in Quantitative Business Management Financial and Planning Control , Corporate Strategy , Statistical Methods , Operations Management , Accounting , Principles of Marketing , Business Forecasting...
Oikonomotekniki – Advanced Quality Services
'Successful Negotiations' , 'Logistics Management' , 'Analysis of a Balance-Sheet'...