Hospitality Professional
ABOUT
ME
BRIEF INTRODUCTION OF MYSELF
GEORGIOS (GIO) KYRKOS
Well educated professional that he is always striving to achieve his targets by respecting his values. Confidence,self motivation and passion are the 'must characteristics' of a business oriented professional.On 2010 i took the decision to re-brand myself and join hospitality. This challenging business trip is more than interesting and full of valuable experiences.
UPDATE: Since 2011 i have been travelling and working in several countries (Switzerland, Jordan, China, United Arab Emirates, Greece). I have met/interacted with lot's of people in multicultural environments and faced many challenges. I still love travelling and honestly speaking i do enjoy this alternative life style.
I am looking forward embarking in a new challenging career trip very soon.
QUALIFICATIONS
11/2018 -
GENERAL MANAGER
WORK EXPERIENCE
MY PROFESSIONAL BACKGROUND
BRANDED BOUTIQUE 4* RESORT (108 ROOMS&VILLAS)
As General Manager i am responsible for or all aspects of operations at the hotel, to day-to-day staff management and guests. I provide leadership and strategic planning guidance to all departments in support of the service culture, maximized operations and guest satisfaction. The resort is integrated with a vibrant party fun beach club. Daily Djs are entertaining the guests and external visitors. Social events, meetings and launches are taking place very often. Cultivating Revenue Management Culture among the team is my priority while ensuring that excellent guest experience is being provided....
09/2017 -
10/2018
CLUSTER DIRECTOR OF REVENUE (PRE-OPENING/RE-BRANDING) OPTIMIZATION
GRAND WEST SANDS RESORT & VILLAS PHUKET, THAILAND
Establishing from scratch all the revenues procedures/processes of creating/opening a new hotel concept, dividing the biggest resort in Phuket (673 rooms) into two hotels 5*(213 Villas/Premium rooms) - 4*(470 Superior rooms)....
08/2016 -
09/2017
DIRECTOR OF REVENUE OPTIMIZATION
CENTARA GRAND WEST SANDS RESORT & VILLAS PHUKET, THAILAND
Setting strategies & Action plans to achieve a challenging budget for the 558rooms including the biggest waterpark in southeast Thailand and the biggest conference center in Phuket (1000pax capacity)....
08/2015 -
08/2016
REVENUE MANAGER
CENTARA GRAND WEST SANDS RESORT & VILLAS PHUKET, THAILAND
Main responsibility is to leverage the potential of 573 family rooms. Key task is to generate incremental revenues after implementing rate optimization....
04/2014 -
06/2015
HOTEL GROUP E-COMMERCE MANAGER
KIPRIOTIS HOTEL GROUP, GREECE
Responsible for the entire online channel of 5 hotels and the biggest convection center in Greece. Achievements and tasks can be downloaded through http://bit.ly/AcheivementsGK...
05/2013 -
04/2014
E-COMMERCE EXECUTIVE
SOFITEL DUBAI JUMEIRAH BEACH, UAE
In charge of generating revenue and increasing traffic via all online channels. Digital marketing - Social Media marketing to simulate and promote hotel and hotel special offers via all available means. Key accountabilities: Acquisition and Digital Marketing, E-Communication, Social Media, Online Distribution, Reporting and Analysis....
11/2012 -
02/2013
GUEST RELATIONS MANAGER
CROWNE PLAZA HOTEL XIANGYANG, CHINA
Providing guest recognition, coordinate and supervise all activities for guests, initiate action to correct a hazardous situation and potential dangers, schedule activities for guests...
08/2012 -
10/2012
MANAGER IN TRAINING
CROWNE PLAZA HOTEL XIANGYANG, CHINA
Dealing with VIP’s requests, ensuring guest satisfaction, solving problems, supervision of club lounge, introducing new ideas to enhance guest’s satisfaction...
06/2007 -
12/2010
PRODUCT MANAGER
ARITI S.A (PHARMACEUTICAL COMPANY)
Priotorizing product and customer requirements, Planning and developing the right strategy, attend conferences and exhibitions, product demonstration to customers, conduct regularly market research and analysis...
06/2006 -
05/2007
LOGISTICS DEPARTMENT
ARITI S.A (PHARMACEUTICAL COMPANY)
Preparation of customer request query, preparation and clearing of documents (customs clearance), provide daily reports to the logistics manager...
02/2012 -
07/2012
MANAGEMENT TRAINING IN F&B DEPARTMENT
KEMPINSKI HOTEL AQABA,JORDAN
Ensuring operating standards, maximizing profitability, improving selling techniques, dealing with complaints, monitoring the process of the department and providing recommendations...
12/2005 -
06/2006
RESPONSIBLE FOR AREA SALES
AUTOFIX – LOGO S.A (COMMERCIAL COMPANY)
Direct sales, new client development, product promotion...
EDUCATION
MY EDUCATION
05/2015 -
08/2015
eCornell University
ADVANCED HOSPITALITY REVENUE MANAGEMENT, PRICING AND DEMAND STRATEGIES, REVENUE MANAGEMENT
Course that i have participated in: -- Price and Inventory Controls -- Price Sensitivity and Pricing Decisions -- Segmentation and Price Optimization -- Displacement and Negotiated Pricing -- Search Engines and Online Selling: Stimulating Incremental Demand...
11/2013 -
02/2014
eCornell
CERTIFICATE PROGRAM IN HOTEL REVENUE MANAGEMENT
Introduction to Hotel Revenue Management,Forecasting and Availability Controls in Hotel Revenue Management,Pricing Strategy and Distribution Channels in Hotel Revenue Management,Overbooking Practices in Hotel Revenue Management,Non-Traditional Applications of Hotel Revenue Management...
07/2012 -
11/2012
eCornell
CERTIFICATE PROGRAM IN FINANCIAL MANAGEMENT
Mastering the Time Value of Money,Making Capital Investment Decisions , Risk and Return: How to Identify Measure and Incorporate into Capital Budgeting Decisions Raising Capital: The Process, the Players and Strategic Considerations Understanding Financial Statements Using Ratio Analysis to Evaluate Financial Performance...
01/2012 -
04/2012
eCornell
CERTIFICATE PROGRAM, HOTEL REAL ESTATE INVESTMENTS AND ASSET MANAGEMENT
Financial Analysis of Hotel Investments , Control of , Hotel Real Estate , Valuing Hotel Investment Through Effecting Forecasting , Valuing Hotel , ntellectual Property and Structuring the Capital Stack , Developing an Asset Management Strategy , Achieving Hotel Asset Management Objectives...
01/2011 -
12/2011
Glion Institute of Higher Education,Switzerland
POSTGRADUATE DIPLOMA IN HOSPITALITY MANAGEMENT
Room Division Management,F&B Management,Financial Management,Managing Events,Operations Management...
11/2010 -
08/2011
University of Athens, Greece
ONLINE CERTIFICATE PROGRAM IN TOURISM AND HOTEL MANAGEMENT
11/2007 -
06/2009
Hellenic Management Association (E.E.D.E), Greece
MASTER IN BUSINESS ADMINISTRATION
Business Plan , Project Management , Business Strategy , Total Quality Management , Project Management Financial II...
09/2001 -
06/2004
University of Salford,United Kingdom
BACHELOR OF SCIENCE WITH HONOURS IN QUANTITATIVE BUSINESS MANAGEMENT
University of Salford,United Kingdom Bachelor of Science with Honours in Quantitative Business Management Financial and Planning Control , Corporate Strategy , Statistical Methods , Operations Management , Accounting , Principles of Marketing , Business Forecasting...
05/2009 -
11/2010
Seminars
OIKONOMOTEKNIKI – ADVANCED QUALITY SERVICES
'Successful Negotiations' , 'Logistics Management' , 'Analysis of a Balance-Sheet'...
PORTFOLIO
THE BEST OF MY PROJECTS
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